Last Updated: February 2026

NuVita Wellness & Aesthetics (“NuVita,” “we,” “us,” or “our”) provides wellness, regenerative, and aesthetic services including intravenous (IV) therapy, vitamin injections, wellness injections, aesthetic neurotoxin treatments, weight management support, and related services through both in-clinic and mobile concierge service models (collectively, the “Services”).

This Privacy Policy describes how we collect, use, store, and disclose your personal and health information when you:

• Visit our website

• Book or receive services

• Complete intake forms

• Participate in telehealth or Good Faith Exams

• Communicate with our team

• Interact with our digital platforms

By using our Services, you acknowledge that you have read and understand this Privacy Policy.

1. Regulatory & Compliance Framework

NuVita is committed to protecting your information in accordance with:

• Health Insurance Portability and Accountability Act (HIPAA)

• Texas Board of Nursing (BON) confidentiality and documentation standards

• Texas Medical Board supervision and telehealth requirements

• Applicable federal and Texas privacy laws

All Protected Health Information (PHI) is handled in accordance with applicable healthcare privacy regulations.

2. Information We Collect

A. Personal Identifying Information

May include:

• Name

• Date of birth

• Address

• Phone number

• Email address

• Emergency contact information

B. Health & Medical Information (PHI)

May include:

• Medical history

• Medication list

• Allergies

• Lab results

• Vital signs

• Treatment history

• Provider notes

• Good Faith Exam documentation

• Photo documentation (if applicable and consented)

C. Payment & Transaction Information

May include:

• Payment method

• Billing address

• Transaction history

• Membership or package purchases

(Payment processing is handled by secure third-party processors. NuVita does not store full card numbers.)

D. Technical & Website Information

May include:

• IP address

• Browser/device type

• Website usage data

• Cookies and analytics data

3. How We Collect Information

We collect information:

Directly From You

• Intake forms

• Consent forms

• Booking platforms

• Telehealth sessions

• Communications (email, SMS, phone)

Automatically

• Website cookies

• Analytics tools

• Online booking activity

From Healthcare Service Providers

• Good Faith Exam providers (e.g., Qualiphy)

• Medical director or supervising providers

• Laboratory partners

4. How We Use Your Information

We use your information to:

Provide Medical & Wellness Services

• Determine treatment eligibility

• Document care

• Coordinate Good Faith Exams

• Maintain medical records

Operate Our Business

• Scheduling

• Billing and payment processing

• Membership management

• Customer support

Communications

• Appointment reminders

• Treatment follow-ups

• Service announcements

• Optional marketing (opt-out available)

Legal & Compliance

• Meet regulatory requirements

• Respond to legal requests

• Maintain required medical documentation

5. Electronic Medical Records & Technology Partners

NuVita uses secure third-party healthcare technology platforms including:

EMR Platform

Jane App
Used for:

• Medical charting

• Scheduling

• Secure patient messaging

• Documentation storage

Telehealth / Good Faith Exams

Qualiphy (or similar telehealth provider)
Used for:

• Medical clearance evaluations

• Telehealth medical assessments

• Supervising provider documentation

These providers maintain their own privacy and security policies and are required to maintain HIPAA-level safeguards where applicable.

6. Mobile Concierge Services Privacy

For mobile services, we may collect:

• Service location address

• Access instructions

• Safety notes

We do not disclose service locations except:

• To authorized staff/providers

• For safety or emergency response if required

7. How We Share Information

We only share information when necessary and permitted by law:

With Healthcare Providers

• Medical director

• Supervising providers

• Telehealth/GFE providers

• Labs and pharmacies

With Business Service Providers

• EMR providers

• Payment processors

• Secure cloud storage

• IT security vendors

Legal Requirements

If required by:

• Law enforcement

• Court order

• Public health reporting laws

We do not sell patient medical information.

8. Data Security

We implement safeguards including:

• Encrypted EMR systems

• Secure cloud storage

• Role-based staff access

• HIPAA-aligned vendor selection

• Staff privacy training

No system is 100% secure, but we follow industry best practices.

9. Data Retention

Medical records are retained in accordance with Texas medical record retention laws and professional standards.

Non-medical data is retained only as long as needed for business or legal purposes.

10. Your Rights

Depending on applicable law, you may have the right to:

• Request access to your records

• Request correction of records

• Request restrictions on certain disclosures

• Request communication through alternative methods

• Request record copies

Medical record requests may require identity verification.

11. Marketing & Communication Preferences

You may opt out of marketing emails or texts at any time.

We may still send:

• Appointment reminders

• Treatment-related communications

• Billing notices

12. Children’s Privacy

NuVita does not knowingly provide services or collect data from minors without parent/guardian consent and medical authorization.

13. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices.

14. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on our website with a revised date.

15. Contact Information

NuVita Wellness & Aesthetics
3100 Weslayan St
Ste 310
Houston, TX 77027
United States

Email: nuvitawa@gmail.com
Phone: 956-572-6007